Customer Feedback
Wind Rider Tack wishes to thank all our terrific customers who have supported our website, and have been kind enough to provide us with their appreciative comments and feedback. We would like to say a Big Thank You to you for sending us your emails, without you, our website just simply would not exist. Wind Rider Tack strives to provide visitors with the highest level of customer service and to give you the assistance with everything from saddle fitting issues, saddle pad selection and just about anything you may wish to inquire about.
Our goal is to have customer comments assist another rider, who may have a similar problem, or enjoy hearing from a satisfied rider. Hopefully we have been able to take care of you, your favorite equine and have enjoyed all your emails. For those of you new to our site, please do not hesitate to just give us a call with questions as we are really here to give you the old fashion customer service that you deserve in this past paced world we live in today! Slow down and go take that ride this year, and let us hear from you!
Be sure to check out our Customer Photos Page too!!!
Customer Feedback about our products....
---------------------------------------------------------------------------------------------------------------
(Stowaway Bag) Hi , Just wanted to let you know I received my Stowaway a couple of days ago and "christened" it today on a 4 hr mountain trail ride on my horse. It's fabulous, it's brilliant and I love it! The design is so well thought out for practicality and from now on I doubt I will be riding without it. Thanks a million. Sarah
Sarah
---------------------------------------------------------------------------------------------------------------
(All Terrain Bucket) During the winter I fill heated tubs in my arena -- one of them is 120 ft. from the spigot so the All Terrain works wonders. I also nightly fill my horses 3 buckets (not heated) but about 50 ft from the spigot. I can do it in one trip. When warmer weather gets here it will be going to my competitive rides - so the lady taking care of the horses will have to carry water!
Carolyn Sullivan
---------------------------------------------------------------------------------------------------------------
(skito pad) !!! GOT IT !! TELL YOUR BOSS YOU DESERVE FLOWERS OR AT LEAST A BOX OF CHOCOLATES !! AND I'LL BE SENDING CUSTOMERS YOUR WAY FOREVER ! MERRY CHRISTMAS ---- HO-HO-HO, you're my hero LaVetta !! Or are you one of Santa's elves ? I know you are a special person. Thanks again !!
Charles
---------------------------------------------------------------------------------------------------------------
(Zilco Tack) My husband got me a fabulous yellow Zilco tack for Christmas and I love it!...thank you for your help and the great service you gave my husband. He was very impressed with your company and enjoyed doing business with you!
Sincerely,
Debbie Wood
---------------------------------------------------------------------------------------------------------------
I really like my saddle and so do they! Thanks for sending me the catalog. I probably will get another pad after Christmas. Which saddle do I have--the classic? and which pad do I need? I will show the catalog to Janet too. You provide great service! Thanks so much.
Sue
---------------------------------------------------------------------------------------------------------------
Hello
I hope this email finds you well. I received my S Hackamore yesterday. Perfect. Thank you very much. This is the first time that I have dealt with Wind Rider Tack, and I assure you, after the great service I have received from you, there will be a lot more dealings with your business.
Take care, Cheers,
Sue Evans
Mackay, Queensland, Australia
---------------------------------------------------------------------------------------------------------------
Hi,
Hope you had a happy thanksgiving.
Thanks so much for the Equipedic pad - it's really great and my mare loves it! The butt blanket came yesterday and I'm just trying to figure out all the stuff on it - it has a velcro (which I figure you use to secure the blanket after you roll it up), ties (which tie to the back of the saddle), but what do you do with the extra snap with a strap on it? There's one on each side, as there is with the other fasteners.
The stuff is so well made, it's great, thanks,
Susan
---------------------------------------------------------------------------------------------------------------
(WRT ORDER) Wonderful! Thank you for the superb customer service - it's "refreshing"! I will definately remember your site for future horsey purchases & recommend you to friends if they need these pads.
Best,
Tes Olson
---------------------------------------------------------------------------------------------------------------
First of all I want to thank you for everything you have done to help me get this pad on time! I drove to UPS tonite and picked it up. You are a lifesaver!! I will recommend Wind Rider Tack to all my riding friends. I also want to thank Tom and his people at Skito for doing such a nice job on my pad, in such a short time frame... I love it! it is beautiful!!
I owe you both!
Thank you,
Tina Supplee
---------------------------------------------------------------------------------------------------------------
Just wanted to let you know that I absolutely LOVE the HAF pad I bought from you guys and my QH, spanish mustang, anglo arab and mule all love it too!!
Thanks,
Tracy Blue
---------------------------------------------------------------------------------------------------------------
Yes, thanks for contacting me. I got the Baretek pad and I LOVE it! Thank you so much for keeping after it for me. ;)
Take care.
Vicki
---------------------------------------------------------------------------------------------------------------
Hi
The all tan 28" cinch will be great.Today I got the custom made western stirrups for the new Trailmaster saddle. The western stirrup looks better with the western fenders, (you were right ) the irons just didn't match with the western fenders. Lee Ann and I went for a 3 1/2 hour ride in Sunol Park today I absolutely love my new SpecializedSaddle.
Thank you very much and have a Happy New Year!
Karen
---------------------------------------------------------------------------------------------------------------
Our goal is to have customer comments assist another rider, who may have a similar problem, or enjoy hearing from a satisfied rider. Hopefully we have been able to take care of you, your favorite equine and have enjoyed all your emails. For those of you new to our site, please do not hesitate to just give us a call with questions as we are really here to give you the old fashion customer service that you deserve in this past paced world we live in today! Slow down and go take that ride this year, and let us hear from you!
Be sure to check out our Customer Photos Page too!!!
Customer Feedback about our products....
---------------------------------------------------------------------------------------------------------------
(Stowaway Bag) Hi , Just wanted to let you know I received my Stowaway a couple of days ago and "christened" it today on a 4 hr mountain trail ride on my horse. It's fabulous, it's brilliant and I love it! The design is so well thought out for practicality and from now on I doubt I will be riding without it. Thanks a million. Sarah
Sarah
---------------------------------------------------------------------------------------------------------------
(All Terrain Bucket) During the winter I fill heated tubs in my arena -- one of them is 120 ft. from the spigot so the All Terrain works wonders. I also nightly fill my horses 3 buckets (not heated) but about 50 ft from the spigot. I can do it in one trip. When warmer weather gets here it will be going to my competitive rides - so the lady taking care of the horses will have to carry water!
Carolyn Sullivan
---------------------------------------------------------------------------------------------------------------
(skito pad) !!! GOT IT !! TELL YOUR BOSS YOU DESERVE FLOWERS OR AT LEAST A BOX OF CHOCOLATES !! AND I'LL BE SENDING CUSTOMERS YOUR WAY FOREVER ! MERRY CHRISTMAS ---- HO-HO-HO, you're my hero LaVetta !! Or are you one of Santa's elves ? I know you are a special person. Thanks again !!
Charles
---------------------------------------------------------------------------------------------------------------
(Zilco Tack) My husband got me a fabulous yellow Zilco tack for Christmas and I love it!...thank you for your help and the great service you gave my husband. He was very impressed with your company and enjoyed doing business with you!
Sincerely,
Debbie Wood
---------------------------------------------------------------------------------------------------------------
I really like my saddle and so do they! Thanks for sending me the catalog. I probably will get another pad after Christmas. Which saddle do I have--the classic? and which pad do I need? I will show the catalog to Janet too. You provide great service! Thanks so much.
Sue
---------------------------------------------------------------------------------------------------------------
Hello
I hope this email finds you well. I received my S Hackamore yesterday. Perfect. Thank you very much. This is the first time that I have dealt with Wind Rider Tack, and I assure you, after the great service I have received from you, there will be a lot more dealings with your business.
Take care, Cheers,
Sue Evans
Mackay, Queensland, Australia
---------------------------------------------------------------------------------------------------------------
Hi,
Hope you had a happy thanksgiving.
Thanks so much for the Equipedic pad - it's really great and my mare loves it! The butt blanket came yesterday and I'm just trying to figure out all the stuff on it - it has a velcro (which I figure you use to secure the blanket after you roll it up), ties (which tie to the back of the saddle), but what do you do with the extra snap with a strap on it? There's one on each side, as there is with the other fasteners.
The stuff is so well made, it's great, thanks,
Susan
---------------------------------------------------------------------------------------------------------------
(WRT ORDER) Wonderful! Thank you for the superb customer service - it's "refreshing"! I will definately remember your site for future horsey purchases & recommend you to friends if they need these pads.
Best,
Tes Olson
---------------------------------------------------------------------------------------------------------------
First of all I want to thank you for everything you have done to help me get this pad on time! I drove to UPS tonite and picked it up. You are a lifesaver!! I will recommend Wind Rider Tack to all my riding friends. I also want to thank Tom and his people at Skito for doing such a nice job on my pad, in such a short time frame... I love it! it is beautiful!!
I owe you both!
Thank you,
Tina Supplee
---------------------------------------------------------------------------------------------------------------
Just wanted to let you know that I absolutely LOVE the HAF pad I bought from you guys and my QH, spanish mustang, anglo arab and mule all love it too!!
Thanks,
Tracy Blue
---------------------------------------------------------------------------------------------------------------
Yes, thanks for contacting me. I got the Baretek pad and I LOVE it! Thank you so much for keeping after it for me. ;)
Take care.
Vicki
---------------------------------------------------------------------------------------------------------------
Hi
The all tan 28" cinch will be great.Today I got the custom made western stirrups for the new Trailmaster saddle. The western stirrup looks better with the western fenders, (you were right ) the irons just didn't match with the western fenders. Lee Ann and I went for a 3 1/2 hour ride in Sunol Park today I absolutely love my new SpecializedSaddle.
Thank you very much and have a Happy New Year!
Karen
---------------------------------------------------------------------------------------------------------------